Refund Policy

1. Eligibility for Refunds
   • Refunds may be issued under the following circumstances:
     • The product received is damaged, defective, or not as described.
     • The product does not meet the customer's expectations, and the return is requested within the specified timeframe.
     • The customer experiences issues with digital products or services that cannot be resolved satisfactorily.
   • Refunds may not be available for certain products or services, such as customized items or perishable goods. Please refer to the product description for eligibility details.
2. Refund Requests:
   • To request a refund, customers must contact our customer support team within [5] days of receiving the product or service.
   • Refund requests must include the order number, relevant details about the product or service, and the reason for the refund request.
   • Our customer support team will review the request and may request additional information to process the refund effectively.
3. Refund Process:
   • Once a refund request is received and approved, we will initiate the refund process.
   • Refunds will be issued to the original payment method used for the purchase, unless otherwise specified.
   • Please allow [5] business days for the refund to be processed and reflected in your account. The processing time may vary depending on your financial institution.
4. Return of Physical Products:
   • In some cases, customers may be required to return the product to us before a refund can be issued.
   • Customers are responsible for the cost of return shipping unless the product is confirmed to be damaged, defective, or not as described.
5. Refund Denial:
   • We reserve the right to deny refund requests that do not meet the criteria outlined in this policy.
   • Refunds may be denied if the product or service has been used, altered, or damaged after delivery.
6. Cancellation Policy::
   • Orders for services or subscriptions may be subject to specific cancellation policies. Please refer to the terms and conditions associated with the service or subscription for more information.